Privacy Policy

This Privacy Policy describes how Hongkong Sourceway Co., Limited (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make purchases from our website PLUSSHORT.COM (the “Site”). By accessing or using our Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Contact Details: Name, email address, phone number, shipping/billing address.
Payment Information: Credit/debit card details (processed securely via third-party payment gateways; we do not store full card numbers).
Account Credentials: Username, password (for registered users).
Communications: Records of customer service inquiries, feedback, or survey responses.

Non-Personal Information

Device & Usage Data: IP address, browser type, operating system, pages visited, referring URLs, and timestamps.
Cookies & Tracking Technologies: We use cookies (small text files stored on your device) to enhance Site functionality, analyze trends, and personalize your experience. You may disable cookies via browser settings, but some Site features may not function properly.

2. How We Use Your Information

We use collected information for the following purposes:

Order Processing: To fulfill purchases, process payments, and deliver products.
Customer Service: To respond to inquiries, returns, or complaints.
Site Improvement: To optimize user experience, troubleshoot technical issues, and conduct analytics.
Marketing (with Consent): To send promotional emails about new products, discounts, or events. You may unsubscribe at any time.
Legal Compliance: To comply with applicable laws, prevent fraud, or address security threats.

3. Information Sharing & Disclosure

We do not sell your personal information. However, we may share it with:

Service Providers: Payment processors, shipping carriers, IT support, and marketing agencies (under strict confidentiality agreements).
Legal Authorities: When required by law (e.g., court orders, tax audits).
Business Transfers: In mergers, acquisitions, or asset sales (customers will be notified).

4. Data Security

We implement industry-standard measures to protect your data:

Encryption: SSL technology secures data transmissions.
Access Controls: Restricted employee access to personal information.
Regular Audits: Periodic reviews of security practices.

Despite these efforts, no method of online transmission is 100% secure. Users provide information at their own risk.

5. International Data Transfers

As a global business, your data may be processed outside your country of residence. We ensure all transfers comply with applicable data protection laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict or object to data processing.
Request data portability.

To exercise these rights, contact us at info@plusshort.com. We will respond within 30 days.

7. Third-Party Links

Our Site may link to external websites (e.g., social media, payment gateways). This Privacy Policy does not cover third-party practices. Review their policies separately.

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

8. Children’s Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect children’s data.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Effective Date.” Continued Site use constitutes acceptance of modifications.

10. Contact Us

For questions about this Privacy Policy, email info@plusshort.com.